中文
Advantages
24/7 service, assists human agents, autonomous learning and training
Technical Capabilities
Core NLP algorithms, billion-entry corpus, multi-turn conversation control
Value Proposition
Enhanced user experience, human-machine collaboration, increased management efficiency
More Features
Similar question recommendations, knowledge base import, deep learning, intent recognition, guided questions
Global Communication Channel Coverage
Comprehensive coverage of customer touchpoints, never miss a single customer inquiry
Lightweight Business System Integration
Supports integration or embedding, providing more precise and efficient service without switching systems
Intelligent Conversation Routing for Precise Service
Supports intelligent conversation routing and management, visitor traffic distribution, quick replies, internal knowledge base, and one-click transfers
Service Process Monitoring for Efficient Management
100% visibility into the service process, aiding on-the-spot coordination; conversation metrics and agent performance are clear at a glance
Private Domain Operations
Multi-account management, fan acquisition, full-link membership operations solutions
Marketing Center
Bulk marketing, auto-reply, tag management, precision marketing
Data Security
Data masking, automatic backup, account inheritance, permission management
Data Analytics
Comprehensive data analytics, user personas, conversion funnels
Choose the Plan That's Right for You
Live Chat
Customer Service Bot
Custom Service
Standard
499
USTD
per seat/year
Ideal for businesses needing a professional solution
Get Started
Multi-channel AccessOne-click Chat Link GenerationFree Automatic Message TranslationAdvanced Automation RulesReports and AnalyticsAttack Protection SystemAdvanced
799
USTD
per seat/year
Ideal for businesses requiring personalized features
Get Started
ChatbotAdvanced API AccessTwo-way Deletion of Conversation HistoryNo Concurrent Conversation LimitIndependent Settings for Multiple Channels
Dedicated CDN bandwidth better handles fluctuations in inquiry volume, ensuring fast responses and a smooth interactive experience even under heavy traffic.
Feature and Plan Comparison
Feature List
Standard
Advanced
Dedicated Domain Name Changes
20
100
Hide Message History from Visitors
Concurrent Conversation Limit
200
999
Dedicated Domain Name
Different Auto-messages & Widget Styles per Channel
Up to 2 channels
Multilingual Automatic Translation
Quoted Replies by Agents
Read Receipts for Sent Messages
Message Retraction
Quick Buttons
Announcement Message Carousel
Add Custom Customer Cards
Custom Conversation Interface
Video Sending Function
Block Visitor IP
Visitor Typing Preview
Enterprise Sensitive Words Filter
Start Your Customer Interaction Journey Now
No documents, no approval needed, start your trial.
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